WebYou can set up unattended support on a customer's desktop computer so you can connect in a support session without their presence at the local computer. About unattended support sessions Set up unattended … WebAug 5, 2024 · Once rebooted, the GoToAssist icon is no longer present on the Mac and the machine appears offline in our unattended list. The RescueAssist installer DOES work correctly, but we are still using the GoToAssist site for the time, and the RescueAssist unattended machine does not appear in the GoToAssist site.
Official GoToAssist Remote Support User Guide
WebMay 18, 2016 · GoToAssist software has the ability to "blank the customer" screen so essentially you can turn off the monitors display so your customer cannot see what you are doing. This works fine if the customer is running Windows 7, … WebSep 27, 2024 · To refresh or reset the connection of a single unattended computer using the GoToAssist Expert application, agents can do the following: Open the GoToAssist Expert desktop application. Click Unattended Computers in the toolbar and select View Unattended Computers, or right-click the GoToAssist Expert icon in your system tray … padre lino spezia
What
WebDec 13, 2024 · GoToAssist on MAC is completely unreliable. This product misses the respected @austinpctech wrote: No error messages, it's the same old tired problem that's been going on for several years. You can't connect or if you do, only a black screen. I have tried RescueAssist and did not like it. GoToAssist should connect reliably and it doesn't. WebSep 27, 2024 · Unattended Support: Agents can set up unattended access to customers' computers by installing the GoToAssist Customer desktop application, which customers can then use to update their stored password and block the agent's unattended access. WebSep 27, 2024 · GoToAssist Remote Support v4 is a desktop-only application; users launch the app to sign into the service. It maintains a variety of integrations with other systems that our customers have found useful. It offers an expert mobile app that allows agents to run sessions from a tablet or smartphone and a customer app to facilitate mobile support ... インチ mm 早見 表